RETURN POLICY | MONSTER
RETURN POLICY
Return Policy
- Unless otherwise specified, no return or exchange of merchandise will be accepted. Please read the returns or exchanges policy as specified by us.
https://hk.monsterstore.com/pages/general-terms-and-conditions - Request for goods return or exchange will be accepted within 7 days of delivery, and goods must be returned in their original packaging and unused condition. Customers are required to email, Signal or WhatsApp (852) 56688614 for product exchange arrangement.
- Customers are required to present the original sales invoice upon exchanging the goods.
- Request for goods exchange will not be accepted if the goods are found used, altered or damaged due to improper use.
- The Company reserves the right to amend the terms and conditions without prior notice.
- Should there be any dispute, the Company's decision shall be final.
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